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How VIP Packages and Upgrades Work
Everything you need to know about VIP packages and upgrades and how to buy one.
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Read moreLearn more about VIP packages and upgrades here.
VIP experiences and packages are a great way to enhance your experience at a concert or event.
A VIP package will always include reserved or general admission tickets to the event and elements that will be unique to the show you’re attending. Some common benefits include:
Every package is different, and each artist or event will offer their own unique experience.
Before purchasing, you can find a complete list of everything your VIP status will get you on the event page.
To find out if your favorite artist has a VIP package available for an upcoming show, search for an event on Ticketmaster and browse the seat map for tickets. VIP packages will be highlighted on the seat map with a gold star. You can also check the ticket list to the right-hand side on desktop, or at the bottom on mobile. VIP packages will always be at the top and highlighted with a gold star.
Click on the package link to get the full details for the VIP package you’re interested in. There may often be multiple packages to choose from, so be sure to read through each option.
Some events do offer VIP presales, which allow fans to secure their VIP package early. Sign up to receive special email offers from Ticketmaster. You can also visit the official website for your favorite artist, team, show or event for information on how to join their email list and get notified about presales.
Not all events offer VIP packages, and in that case, you will not see any available to purchase on the event page.
After purchasing your VIP package to the event of your choice, you’ll need to submit a request for accessible tickets for your VIP package. A Fan Support representative will assist you with your request. As VIP packages are unique from venue to venue, artist to artist and event to event, accessibility options may differ. Additional info can be found here.
Some artists do offer VIP upgrades that you can buy after you’ve already purchased your event ticket. Every VIP upgrade is different, but, remember, you’ll need to purchase your ticket separately.
To find out if your event has VIP upgrades available:
VIP upgrades do not include a ticket, which must be purchased separately. Upgrades can be purchased during checkout or after the initial ticket purchase by visiting your Ticketmaster “My Account” page. Please keep in mind that upgrade elements differ from artist to artist, and not all performers will offer VIP upgrades.
On the other hand, a VIP package will always include reserved or general admission tickets to the event, as well as other perks.