Ticketmaster App

FAQs

How do I view my tickets in the Ticketmaster App?

Download our app on your Apple or Android device.

1. Sign into My Account
2. Tap My Events
3. Select your event to view your seat locations, access, transfer or sell your tickets.

How do I transfer tickets within the Ticketmaster App?

It's easy, just follow these steps:

1. Sign into My Account
2. Select 'M?y Events'?, then tap the event you'd like to transfer tickets for
3. If available, select 'Transfer', select the ticket(s) you'd like to send and either select from contacts or manually enter the recipient's details
4. We'll send an email to your recipient to accept their tickets
5. Sending multiple tickets? Simply enter the recipient's info, tap 'Confirm' and then 'Forward More'

I'm worried about my phone service when trying to access my ticket, what do I do?

Your ticket has you covered. Once you view it in the Ticketmaster App, your ticket is automatically saved so it's always ready to be scanned, even in offline mode. You can also save your ticket to your phone's mobile wallet before arriving at the event.

It says there is a delivery delay on my tickets, what does that mean?

Not to worry, your tickets are all set. If the order is referencing a delivery delay that just means that the option to add to wallet, sell or transfer your tickets may be available closer to the time of the event.